Content Moderator - Surakarta

Join Teleperformance as a Content Moderator in Surakarta and play a vital role in shaping safe digital communities. In this dynamic position, you'll review and filter user-generated content across platforms, ensuring compliance with community standards and regulatory requirements. Your expertise will be crucial in maintaining a positive online environment for millions of users.

Teleperformance is a global leader in customer experience management, with a strong presence in Indonesia. Our mission is to help businesses deliver exceptional customer experiences, and as a Content Moderator, you'll be part of a team dedicated to ensuring digital safety and compliance. In Surakarta, you'll work alongside a diverse group of professionals, leveraging tools like ModeratorHub and other proprietary systems to efficiently manage content moderation tasks.

📋 Tanggung Jawab Pekerjaan

• Review and moderate user-generated content across various platforms, including social media, forums, and messaging apps
• Apply community guidelines and regulatory standards to ensure content compliance
• Escalate inappropriate content to relevant teams for further action
• Provide feedback and guidance to content creators to promote positive online behavior
• Monitor and report on content moderation metrics and trends
• Collaborate with cross-functional teams to improve content moderation processes
• Stay updated with industry trends and best practices in content moderation
• Participate in training and development programs to enhance your skills

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in content moderation or a related field
• Strong understanding of digital content, including social media, forums, and messaging apps
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with content moderation tools and platforms, such as ModeratorHub
• Knowledge of Indonesian language and culture
• Ability to handle sensitive and complex situations with discretion and professionalism
• Valid ID and legal right to work in Indonesia

🛠️ Keahlian

Lowongan Terkait